Gala Casino Review – Highlights of a Great Gambling Experience

Gala Casino is yet another masterpiece of the famous Gala Coral Group. The company has a long-standing history in the gambling industry and offers many forms of online gaming and betting. For example, it offers casino games as well as separate brilliant products such as poker, bingo, and live dealer games. The operator offers games from several software providers like Ash Gaming, Playtech, and NextGen Gaming, so there is a pretty rich selection to choose from.

£20 Welcome Offer
Bonus Offer for New Players at Gala Casino
T&Cs 18+. New players only. Must opt-in. Min £10 deposit. Certain countries excluded. 100% bonus match max £400. 20x (deposit & bonus) wagering reqs apply. Contribution to wagering reqs vary by game. Bonus valid for 14 days (bonus and winnings removed). Bets covering 67% or more of Roulette table don't count to wagering reqs. Games exclusions apply.

The operator extends generous bonuses and promotions such as a sign up bonus, reload bonuses, daily deals and comp points to loyal players. There is also a separate department for VIPs. Furthermore, the site uses the best security technology, offering high-quality support and provides immediate help via live chat. Gala is licensed by the government of Gibraltar and also by the UK Gambling Commission, so users can count on a safe and transparent gambling environment.

Hundreds of Games to Choose From

The game selection is neatly divided into separate categories and these include new games, top games, jackpots, video slots, classic slots, table games, card games, live dealers, video poker and casual games. The game diversity is high and there is a wide gaming choice. The titles are powered by a large number of providers and should, therefore, satisfy each and every type of player. Some top titles are Gold Rally, Great Blue, Premium European Roulette, Age of the Gods Roulette, Wheel of Fortune Triple Spin Extreme, Fireworks and Wild Magic and they are also available on mobile. Slot fans can choose from games like Wild Games, Safe Cracker, Pink Panther, Wings of Gold and many other all-time favorites. Those that prefer table games can try out 3D Premium Roulette, Stravaganza, Baccarat, American Blackjack and 21 Duel Blackjack among others. Fans of video poker can play single and multi-hand versions of the most popular games such as Jacks or Better, Aces and Faces, Deuces Wild and many more.

New-Player Offer and Other Promotions

New players that will join Gala Casino can claim a nice 100% welcome bonus up to £20 on their initial deposit. In order to claim this bonus, players must make a single deposit of £10 or more. Afterward, a pop-up message will show up and they will be asked to buy in and accept the terms and conditions. The bonus cash will then be created to their accounts. The bonus expires within 14 days after it has been claimed.

The most attractive aspect of this bonus is that it has relatively low and easy to meet wagering requirements. To be able to withdraw any winnings from this bonus, the bonus value and the deposit amount must be wagered 20 times. This wagering condition can only be met on eligible games and these include all slots including jackpot titles. However, there is a list of slots that are ineligible and some of them are Easter Surprise, Great Blue, and Tennis Stars. Arcade games, scratch cards, and fixed odds games also count 100% towards the wagering. Games that count 20% are certain variants of roulette, blackjack, craps and video poker while baccarat counts 10%.

Live-Dealer Games

On top of the regular games, Gala also offers an impressive collection of live dealer ones: Live Roulette and French Roulette, Live Blackjack, Live Baccarat, Live Sic Bo and Live Casino Hold’em. Users can choose between European and Asian dealers. The live tables are all run by professional dealers and have unique game features such as changing the camera view, HD quality and a chat window that enables players to communicate with each other and the dealers. Moreover, you can also access the Meet the Dealers page to get info on your favourite one.

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Mobile Game Selection

Players at Gala Casino can also access their favorite games on the go. The mobile app is fully functional on iPhones, iPads, and Android-powered devices. It doesn’t require a download. You just need a web browser and a stable Internet connection. The sign up process is very quick and easy and you can claim the bonus the moment you make your initial deposit. The mobile games are also offered in HD graphics. Some of the titles available for mobile are Gladiator Jackpot, Blackjack, European Roulette, Cleopatra 2, Comic Cash and many more.

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Awards and Recognition for Services Rendered

The Gala brand is widely recognizable in the gambling world. The company behind it is well-established in this industry and has many years of experience. Over the years, Gala has won many notable awards and it’s mainly renowned for its bingo product and services. However, the casino department is also something to be proud of. The software provider that the casino runs on – the award-winning Playtech, is one of the pioneers in the online gambling industry and is a highly regarded and respected brand. The content from the other providers as well is also excellent and of high quality.

A Collection of Renowned Software Providers

There are a couple of software providers that supply Gala with many popular games. Some of them are Evolution Gaming, Ash Gaming, Playtech, Blueprint Gaming, Barcrest, NextGen Gaming and Odobo. This means that players have access to hundreds of casino games from some of the best iGaming developers in the world. The casino department, in particular, is entirely powered by Playtech. The games are accessible via the web-based platform and downloadable software as well as via the mobile gaming site for players who want to play on their smartphones and tablets.

Software Provider Playtech
Game Selection 75 slots, 44 jackpots, 15 blackjack, 14 roulette, craps, baccarat, sic bo
Unique Games Monty Pythons Spamalot, Gold Rally, Great Blue
System Requirements 32MB RAM, 16-bit colour, at least 50MB free space, min 600×800 resolution
Compatibility Windows Vista or Windows 7, latest Adobe Flash Player version
Live Games Live Roulette, Live French Roulette, Live BlackJack, Live Baccarat, Live Casino Hold’em
Software Awards EGR B2B Awards 2015: ‘Platform of the Year’

Accepted Payment Methods at Gala Casino

Gala offers several payment methods players can use to make a deposit. These include Visa, MasterCard, Maestro, PayPal, Skrill, Neteller, Ukash, EcoCard, PaySafeCard, PrePaid Card and Instant Banking. Some of these methods can also be used for cashing out. The minimum deposit and withdrawal limit for all banking methods is £10. The maximum limits depend on the chosen method. All transactions are free of charge. In addition, most deposits are instantly processed, while withdrawals usually take a few days to complete after they have been processed. For example, debit card withdrawal transactions may take up to 4, 5 working days.

Security – Licenses and Certificates

Gala Casino is operated by Gala Interactive Limited, a well-known gambling company which is licensed and regulated by the government of Gibraltar (RGL 059 & 060). For players accessing the casino from Great Britain, Gala is licensed and regulated by the UK Gambling Commission (000-039069-R-319426-001).

The site also regularly updates the theoretical RTP values for its games and their payout percentages are published on the website. All games are fair and tested for randomness and fair results. Furthermore, in its terms and conditions, particularly its privacy policy, the casino ensures that it will never rent, sell or borrow any sensitive data provided by players to third party bodies. It also states that it uses the best SSL encryption technology to safely conduct transactions to and from its servers. The SSL encryption obscures data transmitted to and from the website making it impossible for outsiders to gain access to it.

How to Get in Touch with the Customer Support

The operator has a new help centre where players can find hundreds of useful articles to answer their queries regarding the welcome bonus, technical requirements, forgotten passwords, game rules and much more. If you have concerns regarding the information you share, you can check their Privacy Policy page. If you can’t find what they are looking for, you can get in touch with the customer support service.

Agents from the support staff can be reached via a UK toll-free – 0800 328 4272 and an international phone number, live chat and e-mail. It is also possible to send an internal message from their accounts when logged in. The player support service is available 24 hours a day, 7 days a week. The agents are responsive, friendly and knowledgeable.

Video Overview

Conclusion: Premium-Quality Services All the Way

When the Gala Group made their first move in the casino sector, the virtual gaming site wasn’t that attractive and appealing. However, when it was re-launched in the spring of 2011, it gained much recognition and was well received by players. Gala currently offers plenty of bonuses and promotions to keep all types of players satisfied. It also has a big game library with many titles to choose from. Moreover, it features some of the biggest jackpots around. In addition to the responsive and helpful customer support team and the variety of banking options, Gala Casino is definitely a top casino destination to visit.

FAQs

Do I need a bonus code to claim the welcome offer?.

No. There is no need for a specific bonus code to claim the welcome bonus at Gala Casino. All you have to do is make a single qualifying deposit and accept the bonus terms when the pop-up message shows up. The bonus money will then be instantly credited to your account.

My account has been frozen. What should I do?.

There are two reasons why your account might be frozen – your account is not yet verified and you had too many failed log-in attempts. To resolve these issues contact the customer support service and they will tell you exactly which steps you should take to fix it.